Terms & Conditions

Terms and Conditions

Welcome to Service Restoration. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our website or services.


1. Services Provided

Service Restoration provides water mitigation, water damage restoration, and related services for residential and commercial properties. All services are subject to availability and site conditions.


2. Emergency Services

Emergency response times are estimates and may vary based on location, weather, traffic, and demand. We do not guarantee specific arrival times unless stated in writing.


3. Estimates and Pricing

  • All estimates are based on visible damage and information available at the time.

  • Hidden damage may result in additional costs.

  • Final pricing may change if conditions differ from the initial assessment.

  • Payment terms will be outlined in service agreements or invoices.


4. Insurance Claims

We may assist with documentation for insurance purposes; however:

  • We do not guarantee insurance approval or coverage.

  • The customer is responsible for all charges not covered by insurance.

  • Insurance policies and claim decisions are solely between the customer and their insurer.


5. Customer Responsibilities

Customers agree to:

  • Provide accurate information

  • Grant access to the property

  • Remove personal belongings if required

  • Ensure utilities (water, power) are accessible when necessary

Failure to cooperate may delay service or increase costs.


6. Limitation of Liability

To the fullest extent permitted by law:

  • Service Restoration is not responsible for pre-existing damage.

  • We are not liable for indirect, incidental, or consequential damages.

  • Liability is limited to the amount paid for services rendered.


7. Mold Disclaimer

While water mitigation reduces the risk of mold growth, no guarantee can be made that mold will not develop, especially if delays occur or conditions are outside our control.


8. Website Use

You agree not to:

  • Use this website for unlawful purposes

  • Attempt to damage, hack, or disrupt the site

  • Copy or reuse website content without permission

All website content is the property of Service Restoration.


9. Intellectual Property

All text, images, logos, and content on this website are owned by Service Restoration and may not be used without written permission.


10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.


11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.


12. Contact Information

If you have questions about these Terms and Conditions, contact us at:

Service Restoration
📍 10000 Washington Boulevard, Culver City, CA 90232
📞 (904) 727-0984
📧 service@myservicerestoration.com